Over the past few years, a lot of misconceptions and misinformation have spread about public records archiving. Not only have these misconceptions led to inefficiency, but they are also the leading cause of why improvement has been hindered in response processes for the request of public records. Let’s take a look at some of these myths and what facts you should believe when it comes to public records archiving.
- Myth 1. It is not crucial to record SMS message– this is one of the common myths being told. Archiving text messages is part of public records law, therefore it should be observed.
- Myth 2. Government can rely on carrier networks when it comes to retaining mobile communications– Carrier networks do not archive messages for long-term by default, and they are not obligated to retain records of the customer’s mobile communications.
- Myth 3. There is a definite period of retention for mobile messages– The retention period for electronic records varies per state
- Myth 4. Banning text messaging at work is key to compliance– The no texting policy is not an FOIA and public records defense. Regulators and oversight committees will still conduct audits.
To learn more about which facts to believe about public records archiving, here is an infographic brought to us by Telemessage. If your company is need of services like Whatsapp call recording or archiving other stuff, Telemessage is the company that can help you right away.